The North Face Outlet in Castle Rock, CO Open now

Reviews about The North Face Outlet

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  February 12, 2020, by Ruth Schleifer
  While most of the staff were extraordinarily helpful, one of the sales staff engaged in a power struggle over the sale price of a shirt. The scanned price was less than $4, and this young man REFUSED to permit the purchase to proceed, insisting that the shirt could not be sold for that price!! He offered no counter offer, which he couldn’t as he has zero authority to negotiate sales prices on an ad hoc basis. Please train ALL of your staff to do their job, and not refuse to sell merchandise. This one bad apple reflects poorly on all the rest, and it’s unnecessary.
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  January 18, 2020, by Andrii K.
  I bought the last tshirt of specific type in this store. It was taken from manikin. I washed it at home right away because it was dusty and baggy. It didn't help.. I came to return it and the manager told me that the return policy doesn't allow the return once it was washed. I never returned stuff that is washed but this time it was not because of my fault.. The store could've lost $10 on me with this tshirt, but now it will lose a good customer who was buying there for years...I still love the brand, but the store is not customer oriented.
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  December 15, 2019, by Tiffany Rughoonundon
  Great selections for adults. The kids section has limited selection. Overall the store is nice and has great products and prices. The staff is helpful and nice.