T.J. Maxx & HomeGoods in Castle Rock, CO Open now

Reviews about T.J. Maxx & HomeGoods

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  March 29, 2020, by Oksana Trofymchuk
  Even though this location is the closest to me, I don't feel like going back in there and supporting their staff. Here is why. When you buy item that is damaged, they won't give you any extra discount, but if you bring this item back to return without the receipt even the next day ,they will say "we can't return you the price you paid for it (maybe half) because it's damaged". I had to go back home and get the receipt to just exchange the items for something else. They also like to say that it's not from their location... manager is no help at all. I think she is the reason this place gets one star from me.
• ★ ★ ☆ ☆ ☆

  January 26, 2020, by Caitlyn Rodvold
  I love T.J. Maxx, they have great prices for good quality clothes. However today (9/21) I found a gradient pink/purple water bottle, but it was damaged. I asked where to find more of them, the lady showed me then bolted away as quickly as possible. She didn't even make sure I would find what I was looking for, or look somewhere else. Then I went to checkout and told the cashier it was damaged, I then had to wait 10 minutes for the lady in that department of the water bottle (she was standing right next to the register area) to come and approve a markdown. The water bottle had blue and red marks all over it, and I was given 15% off ($9.99 water bottle turned to be $8.50) it was still more expensive than the other water bottle I had found in great condition! For being a chain store, the employees should have better training and be better at assisting customers!